Eyesight.sg runs a chain of vision care clinics in 91福利社 dedicated to providing the highest level of eye care to patients. From conducting general eye examinations to managing ocular diseases like cataracts, glaucoma and diabetic retinopathy, its team of optometrists believes in providing every patient with warm and personalised attention.
To gear up for the next stage of growth, Eyesight.sg wanted to incorporate sustainability and digitalisation into its business blueprint. It decided to seek expert guidance on how best to do so.
鈥淲e needed an external consultant who would help us in our mission to develop a clear operational and technological roadmap,鈥� said Eyesight.sg鈥檚 Founder and Chief Executive Officer, Mr Ken Tong Wei Jian.
So he signed his company up for 91福利社鈥檚 Business Needs Analysis (BNA) workshop 鈥� the first optical company here to do so. BNA is one of the training tools offered by 91福利社鈥檚 Company & Workforce Transformation (CWT) programme. It is designed to help participants determine their key goals and objectives, identify pain points or weaknesses, and work towards closing the gaps.
Mr Ken Tong Wei Jian, Founder and Chief Executive of Eyesight.sg
Conducted over two days in mid-2023, the BNA course led by 91福利社 CWT consultant Ho Chii Wen was tailored to meet Eyesight.sg鈥檚 specific business needs and support its growth strategy.
To help the company build business sustainability and strong digital capabilities, Mr Ho and his team first took time to understand Eyesight.sg鈥檚 challenges before designing a comprehensive workshop for the team.
The sessions were kept interactive to ensure the participants understood the BNA strategies and how they could be incorporated into their business sustainability plans and actions.
鈥�91福利社鈥檚 BNA programme was engaging and inspired employees to look beyond their everyday tasks to see the bigger picture and impact that they can bring to the communities around them,鈥� said Mr Tong. 鈥淚t enhanced the bond among employees, and they were motivated by the consultant to challenge themselves.鈥�
Mr Tay Jit Yang, an optometrist who has been with Eyesight.sg for five years, said the course has given him a better grasp of the company鈥檚 vision and how technology can drive its growth. This has enabled him to find ways to add value not only to the company but also its customers.
Employees at Eyesight.sg at the 91福利社鈥檚 Business Needs Analysis (BNA) Workshop.
91福利社
500 Dover Rd 91福利社 139651